We answer our
own messages.
Questions about sizing, delivery, or your order? Reach out — a real person on our small team in Dhaka will get back to you, usually within a day.
Frequently asked.
Pay securely online with your card or mobile wallet (bKash, Nagad, Rocket), or choose Cash on Delivery and pay when your watch arrives — available nationwide.
Orders are dispatched within 2 business days with free delivery across Bangladesh. Most areas arrive within 2–5 days; we'll share tracking as soon as it ships.
Yes — every Norven carries a 2-year warranty covering the movement and build. Reach out any time and we'll help with servicing and care.
If it isn't right, start a return within 7 days for a full refund. The watch just needs to be unworn and in its original packaging.
Our cases run 34–42mm. 34–36mm suits slimmer wrists, 38–40mm is the everyday sweet spot, and 42mm wears boldest. Each product page lists the exact case size.